FAQ

Hostel

• How to book a place to stay?
• Payment methods: how can I pay for the service?
• Directions to hotel Sherston
• How can I get to the Hostel #1 ?
• Room Types

Services

• Is the payment, I make using your web-site, secured?
• Transfer / What do you need to know to arrange a pick-up from me?
• Transfer / How the driver will find me?
• Transfer / Whom should I pay for the pick-up?

Visa support

• Do I need russian visa?
• Visa types
• Visa types / Tourist visa / What do I need for the application?
• Visa types / Tourist visa / How long does it usually take to get visa support papers?
• Visa types / Tourist visa / How else can we get our papers if we experience problems with the fax transfer?
• Be sure that you received Migration Card
• Migration Card

Other

• Foreign embassies & consulates in Moscow, Russia

Credit Cards

• What is the CSC (CV V/CID)?

Cancellation Policy

• How can I cancel the service I have booked?